Client's Charter
We, Staff of Centre for Academic Innovation & Competitiveness (CAIC) are committed to provide the best quality services by:
- Ensuring all academic program recognition matters are completed within period of six (6) months prior to graduating.
- Ensuring all submission of academic documents (which do not require a bank draft application) are done within three (3) working days.
- Ensuring the result of teaching evaluation (e-PAT) by the students is disseminated to the academic staff within fourteen (14) working days upon completion of the review and validation.
- Ensuring the training of academic staff professionalism and enhancement programs are carried out based on the university's annual training calendar planning.