CAIC - Official Portal

Client's Charter


We, members of staff at the Centre for Academic Innovation & Competitiveness (CAIC), pledge our commitment to offer best quality services by:

  • Ensuring that all recognitions of academic programs can be completed not later than six (6) months before students’ graduation.
  • Ensuring that all submissions of academic documents (which do not require bank drafts) are done within three (3) working days.
  • Ensuring that students’ evaluation of teaching results are announced to academic staff within fourteen (14) working days after validation and verification have been made.
  • Ensuring that training for academic staff professional developement is made according to the university’s training schedule plan every year.